The purchase of guest entertainment technology is typically a big investment and it's important that prospective customers have unreserved confidence in our integrity, skillset and expertise.
We think we offer the best service in the UK hospitality industry but please don't take our word for it, we encourage you to ask our partners and customers what they think of us.
Airwave's ethos prioritises customers ahead of everything else; simply speaking, we look to exceed expectations before, during and after the sale of our products and services.
We recognise that loyal customers return - whether that be one month or ten years later, Airwave's customer retention levels have underpinned our growth to hospitality technology market leader.
Click here to see a selection of our customers.
Quality people provide quality service. In the pursuit to be a best-in-class organisation, we recognise that the employment of quality people is crucial. With this in mind, we endeavour to employ industry experts across all categories.
However, sometimes it's not all about knowledge and experience; we love to hire honest people with character, tenacity and a willingness to learn.
Click here to meet some of our team.
Airwave has been serving the hospitality and healthcare industries for a number of years and consequently, has built close relationships with all tier-one manufacturers such as Samsung, Philips, Sky and LG. These relationships coupled with our buying power ensure we're able to offer cutting-edge technology at an industry-leading price.
Our dedicated product experts liaise regularly with manufacturer partners to ensure all staff are trained and aware of future developments in the market. As a technology company, we need to be progressive and ahead of the times to ensure that all solutions recommended are future-proof and provide value-for-money.
Airwave's relationships, size and buying power enable us to offer industry-leading prices; as such we offer a price-matching service subject to certain conditions.
A technology company at the top of its game relies on the right products; these aren't necessarily the newest, the most expensive or even the most innovative. We like to recommend products that are intuitive, robust and reliable but most importantly, suit the environment they're intended for.
Recognising that different people have different opinions, our sales team will always look to propose several solutions and whilst available for guidance and advice, will also let the customer lead the decision-making process. Airwave has direct partnerships with all key manufacturers and as such, are not tied to a particular product or solution.
At the forefront of all the team's mind is the desire to recommend technology that as much a realistically possible, is future-proof, intuitive and provides value-for-money.
Yes, it's a bit of a cliché but we can't not mention it! Airwave's portfolio of products and services is unparalleled in the hospitality technology industry. The rule is - if it's hospitality technology, we supply it, we install it, we can integrate it, we have the relevant expertise and most importantly, we deal with it all in-house.
This not only enables us to provide aggressive pricing, it reduces time and hassle, ensures continuity of communication and streamlines costs across the project.
Our one-stop-shop operation and product agnostic strategy enables us to service the majority of bespoke and niche requests. We also own our own warehouse and storage facilities and typically can supply stock quickly and efficiently - without the added margins often necessitated by distributor involvement.