What is it?

Airwave's new "virtual remote control"  enables hotel guests to use a smart device instead of the in-room TV remote - the guest doesn't have to touch the room's remote control, fostering peace of mind and reducing the potential spread of infection.

The guest simply scans a QR code, enabling the operation of the in-room TV via a smart device. It's as simple as that!

Why is it important?

Used by a a large number of people over a short period of time, Hotel TV remotes are known to be an infection contamination risk, and by nature of their design, are highly difficult to sanitise.

Simply speaking, Airwave's VRC eliminates exposure to potentially contaminated remote control hardware, encouraging the use of the in-room TV and its services.

How does it work?

The guest simply uses their smart device to scan a unique QR code from the in-room TV (there is no requirement for an app download) this launches a web-based remote control on their phone or tablet. The VRC allows the guest to navigate TV channels and menus with an intuitive and responsive interface and is compatible with all current Otrum platforms.

For operation convenience, the VRC is automatically disabled on guest checkout.

For more details, navigate to the VRC product page  

Otrum Executive Vice President, Nigel Bateson, demonstrates the virtual remote control.