Fully Managed Guest Entertainment Platform
All-inclusive 5-year solution with professional-grade technology, turnkey installation, and complete lifecycle support
One Partner, One Contract, Predictable Costs
A fully managed platform delivered as OPEX, not a capital purchase
Fixed OPEX Model
£0.70 per TV, per day. For a 100-room property, that's £70/day or £2,100/month with no capital expenditure approval required.
Predictable 5-Year Costs
Fixed pricing over 60 months with no hidden maintenance fees, replacement costs, or surprise expenses.
Single Vendor Contract
One supplier, one SLA, one support relationship. Eliminates the need to coordinate multiple contractors.
What's Included
- LG 55" UK767 hospitality displays (wall mounted)
- 5-year manufacturer warranty
- Integrated Google Cast
- Removal & responsible disposal of legacy TVs
- Customised guest room information system
- Native SMART apps, airtime, casting
- Dedicated project management
- 5-year system licence (EPG + casting)
- 5-year remote & onsite Airwave support
- Parking & accommodation for installation team
Commercial Benefits
- No board approval for capital expenditure
- Protects cashflow with monthly payment structure
- Fully managed platform, not hardware supply
- Simplifies refurbishment planning
- Reduces vendor management overhead
- Scalable model for portfolio growth
- Optional finance available for larger deployments
Benefits for Guests and Hotel Operations
Exceptional guest experience with simplified management for your team
Guest-Facing Benefits
Deliver the premium in-room entertainment experience your guests expect. Stunning 4K picture quality, intuitive interfaces, and seamless streaming capability that matches what they have at home.
- LG 55" 4K Ultra HD displays with superior picture quality
- Google Cast built-in for personal streaming services
- Native SMART apps and customised branded UI
- Optional PMS integration for in-room service requests
Hotel & Staff Benefits
Reduce operational workload and eliminate common pain points for your engineering, housekeeping, and front-of-house teams with centralised management and remote diagnostics.
- Eliminate TV-related guest complaints
- Reduce maintenance callouts with remote diagnostics
- Cloud-based dashboard for simple estate-wide management
- Single point of contact—no vendor coordination
- Automatic updates and real-time issue alerts
Management Benefits
Strategic advantages for property leadership and asset management teams. Predictable costs, simplified planning, and enhanced competitive positioning.
- Fixed OPEX costs—no capital expenditure approval required
- Simplifies refurbishment and asset planning
- Portfolio scalability with consistent platform
- Enhanced sustainability and compliance credentials
Turnkey Delivery & Long-Term Support
Complete project management from design through to commissioning
End-to-End Project Delivery
We handle every aspect of the deployment, coordinating with your team and contractors for seamless integration.
- Site survey and technical design
- Cloud-based CMS dashboard for full estate control
- Coordination with M&E contractors
- Professional wall mounting and cable management
- Integration with existing hotel systems (PMS, WiFi, BMS)
- Legacy equipment removal and responsible disposal
- Installation based on 35 TVs per day
- Full commissioning and staff training
5-Year Support & Maintenance
Remote diagnostics and onsite support included for the full contract term, significantly reducing maintenance overhead.
- Remote monitoring and diagnostics
- Proactive issue identification before guests notice
- 5-year manufacturer warranty as standard
- Onsite support visits included
- Centralised support desk (24/7 remote, business hours onsite)
- Software updates and security patches
- No callout fees or hourly charges
Technical Specifications
Professional-Grade LG Hospitality Displays
The LG UK767 series is purpose-built for the demands of luxury hospitality
4K Ultra HD Picture Quality
Crystal-clear 4K resolution with advanced image processing delivers vibrant, lifelike images that enhance the in-room experience.
Built for 24/7 Operation
Commercial-grade components, thermal management, and extended warranty coverage designed specifically for continuous hotel use.
Energy Efficient Design
LED backlighting reduces energy consumption without compromising picture performance, lowering operational costs.
Why the LG UK767
- Market-leading hospitality display manufacturer
- 5-year commercial warranty included
- Ultra-slim profile with secure wall mounting
- Anti-glare screen technology for guest comfort
- Low heat emission and rapid power-on
- Secure commercial operating system
- Software updates throughout contract term
- Proven reliability in thousands of hotel installations
Optional Platform Enhancements
The platform can be tailored to your specific requirements with additional capabilities:
- PMS integration (Opera, Protel, Mews, and others)
- POS integration for in-room ordering
- Expanded channel packages (Sky, international content)
- IPTV infrastructure upgrades
- WiFi network enhancements
- Advanced UI customisation
- Mobile guest control apps
- Digital signage in public areas
Frequently Asked Questions
Common questions about our fully managed platform model
Is this truly all-inclusive?
Yes. The £0.70 per TV, per day covers displays, installation, cloud management, Google Cast, 5-year warranty, support, and disposal of old equipment. No hidden costs.
What happens after 5 years?
You can renew the contract, upgrade to newer technology, or purchase the equipment outright. We'll discuss options well before the contract ends.
How long does installation take?
Our teams install approximately 35 TVs per day. A 100-room property typically takes 3-4 days, with work scheduled to minimize guest disruption.
Can we integrate with our PMS?
Yes. PMS integration is available for most major systems including Opera, Protel, and Mews. This is configured as part of the deployment.
What if we need support?
You have a single point of contact for all support needs. Remote diagnostics 24/7, with onsite visits included during business hours throughout the contract.
Is this suitable for refurbishments?
Absolutely. We coordinate with your M&E contractors and project teams to ensure seamless integration into refurbishment schedules.
Ready to Transform Your Guest Experience?
Speak with our team about a tailored solution for your hotel
Get in Touch
Trusted by Luxury Hotels
Delivering hospitality technology to premium properties across the UK and Europe
The Caledonian Edinburgh
Edinburgh, Scotland
One of Edinburgh's most iconic properties, requiring operational reliability and guest satisfaction at the highest level.
View Case Study →The Landmark London
Marylebone, London
Victorian grandeur meets modern luxury. A large-scale deployment requiring exceptional project management and technical excellence.
View Case Study →We've delivered hospitality technology systems for luxury hotels including: