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The Landmark, London

The Hotel

Nestled in the heart of Central London, the Landmark Hotel is a jewel in Marylebone's crown, blending Victorian grandeur with modern opulence.

Dating back to the 19th century, the historic building offers a sumptuous respite across 365 exquisitely appointed rooms and suites. Guests can envelop themselves in a meticulously curated 5-star experience, enjoying luxury amenities and and a series of top draw dining (and drinking) experiences.

The landmark also boasts 22,000 square feet of meeting & event space, and a spa and health club, featuring a private gym, pool and treatment rooms.


The Technology

Having previously supplied 55-inch Samsung smart TVs, Samsung LYNK SINC and Sky TV to the Landmark, Airwave was delighted to be invited back to refresh the hotel's guestroom entertainment system.

Since Airwave's last visit to the property, much has changed in the world of technology, and this was reflected in the updated TV system recommendation. This consisted of:

Television Hardware

LG's UR762H Series of hospitality TVs ticked the Landmark's boxes. The UR762H Series features a potent combination of performance and design, offering a 4K definition picture on a low-footprint, slim-bezelled chasis.

Airwave desk-mounted, and flat-to-wall mounted 364 displays across the hotel's rooms and suites, models mostly consisting of 55 and 65-inch screens. 

Guestroom Entertainment Platform (GRE)

Airwave recommended an Otrum Mirage GRE; this was embedded on each TV display and delivers a number of additional features to the guestroom TVs. Airwave's design technicians created a branded GUI, including: 

- TV channel line-up management

- Fully customisable information pages

- Native TV apps 

- Commercially certified Google Chromecast

Google Chromecast was implemented on each TV, enabling guests to cast content from their portable device, to the in-room display - opening up the various content libraries of streaming services such as Netflix, Amazon Prime, BBC iPlayer, YouTube etc.

Premium Content
Google Chromecast provides - theoretically - an infinite amount of content, however a five star GRE experience demands a complementary (premium) content offering. This ticks boxes for the percentage of guests that aren't tech savvy, or simply enjoy a linear TV service.
Sky TV's Brightbox solution was implemented, providing premium UHD content (from the hotels comms room, no more need for in-room hardware!) to the guestrooms. HD content includes 11 sports channels, including Sky Sports Main Event HD and TNT Sports (formerly BT Sport) 1,2,3 & 4.
Catering for the hotel's overseas clientele, various international channels (including Qatar TV HD, PCNE - Chinese, France 24 & Japan's NHK World) sit in the TV line-up - consisting of 103 TV and radio channels.