Cheval Phoenix House
02 December 2024 12:15
The Brand
Cheval Collection is an award-winning hospitality group, operating over 800 luxury apartments across 13 sites in London, Edinburgh, and Dubai.
Offering an eclectic portfolio of serviced apartment accommodations, from open-plan one-bedroom layouts to grand penthouses, Cheval's guests can expect a luxurious experience in a premium city-centre location.
The Property
Located on a discreet side street a short hop from London's Sloane Square, Cheval Phoenix House features 34 luxury one and two-bedroom boutique apartments.
Newly refurbished in the summer of 2024, each apartment is spacious, minimalist and contemporary. Guests benefit from a round-the-clock front office team, 24-hour security and fully equipped kitchens. Additional amenities include washing machines and dryers, a 24-hour gym, free WiFi, and a housekeeping service.
Striving to provide the ultimate home-away-from-home experience, Cheval Phoenix House offers luxuries to meet guests' everyday needs. This includes the welcoming of pets, and the provision of a just like at home TV experience.
The Technology
Leveraging its experience in deploying TV technology across nine other Cheval sites, Airwave was selected to upgrade the TV system at Cheval Phoenix House.
The project commenced with the implementation of reception infrastructure, including the installation of an Easystream IPTV headend. This enables the unified delivery of multiple channels and streams on an IPTV network, in this case, facilitating the provision of international TV channels, catering for the property's multinational clientele.
Airwave installed Samsung hospitality TVs, flat to wall mounting 43 and 55-inch AU800 series UHD displays in bedrooms and lounges across the property.
The system was further enhanced with a Uniguest Hub TV platform, offering a fully customisable branded interface, TV channel management, and content sharing via a commercially certified Chromecast service.
The delivery of Chromecast is a critical component in the upgrade of Cheval Phoenix House's guest room entertainment platform, allowing guests to watch their own content on the in-room TV. This provides the user with flexibility and choice, and more importantly, provides a viewing experience more in line with that experienced in the home environment.
Wayne Bowring, Head of Hospitality Sales, Airwave