Five Star Approach
12 May 2017 14:25
Ever since its opening ceremony in 1894, The Landmark London has ranked amongst the finest of the capital’s luxury hotels, combining classic British elegance and grandeur with deluxe facilities.
Striving to offer the highest possible level of service, the Landmark looks to reflect the beauty of its building with the consistent exceeding of guest expectations. With this in mind, a first-class in-room entertainment system was essential.
Having previously supplied 55” Samsung smart TVs and a LYNK SINC solution to the Landmark’s suites, Airwave was tasked to supply and install a top-drawer entertainment system into the hotel’s remaining rooms.
Airwave commissioned a Sky TV service into each room and recommended Samsung smart TVs, installing 273 x 49” and 70 x 55” Samsung HE690s.
Catering for the Landmark’s multinational clientele, further work was completed at the hotel’s headend, enabling the provision of 35+ international channels.
As with many large properties, the project wasn’t as straightforward as first anticipated, a planned upgrade of the Landmark’s ethernet network presented a challenge:
“We’ll always recommend future-proof technology but in this instance, this requirement was much more immediate” said Key Account Manager Wayne Bowring “we recommended TVs that couldn’t be used to their full potential for the first few months – however as soon as the hotel's CAT-5 network is upgraded, guests can start enjoying the benefits of smart TV”.
A smart TV might meet expectations, but subject to the Landmark’s desire to exceed, Airwave are primed to install Samsung’s LYNK SINC interactive TV system across all the hotel’s rooms.
LYNK SINC provides an individually customisable user interface and includes features such as screen mirroring, smart apps and weather information. Remote management of the property’s television estate enables staff to update information seamlessly, push room specific messages and identify any service issues.
To find out more about Samsung TV, LYNK SINC or Sky in-room services, give us a call - 0845 555 1212