What is ChatGPT? 

Created by the AI research and development company OpenAI, ChatGPT is a type of artificial intelligence technology known as a natural language processing (NLP) model. It uses machine learning algorithms to analyse and understand written or spoken language, and then generates responses based on that input. ChatGPT is trained on a gargantuan body of text data, allowing it to understand the context and meaning of words and phrases, and generate highly relevant contextual responses.

A Tech Experiment...

And everybody seems to be talking about it. As lovers of tech, we've keenly observed the buzz surrounding OpenAI's AI platform, and find ourselves wondering....

Could it write a blog for us? We thought we'd find out...

What are the features of a good hotel TV system? (what did ChatGPT say?!)

We asked ChatGPT, 'What are the features of a good hotel TV system?' and were rewarded with the following answer:

A good hotel TV system should have the following features:

• High-definition display for clear and crisp picture quality - 
• A wide variety of channels, including local and international options 
• Interactive features such as on-demand content and the ability to order room service or request housekeeping 
• Easy to use interface for guests 
• Ability to control the TV and other in-room devices (such as lights and curtains) through a single remote or mobile device .
• Energy saving features such as automatic shut-off when guests check-out
• Customisable welcome screens and branding 
• The ability to integrate with the hotel's property management system 

What do we think? (what does Airwave say...)

An excellent response! Whilst the answer lacks depth, context or nuance, it covers most of the salient points. Not bad for a couple of seconds' work...

So, as things stand, ChatGPT can't write a blog for us, but it can certainly help with the research.

Naturally, it would be remiss of us to not add the missing depth, context and nuance - so read on if you're interested:

 A good hotel TV system should have the following features:

• High-definition display for clear and crisp picture quality - Absolutely. As a bare minimum, hotel TV displays should be fully HD (1920x 1080 pixel resolution), however we recommend UHD (also known as 4k), not just to provide an optimum viewing experience, but to offer an element of longevity to the hardware. If your guests are used to watching UHD content at home , they will very much notice the difference in the hotel room.

• A wide variety of channels, including local and international options - Yes, agreed. Guests expect choice and won't be impressed by a limited line-up of channels - (it's not 1995 any more). This is all relative of course, try and avoid including too many channels (who really wants to scroll through 20 shopping stations?), and think carefully about how the channels are positioned - many TV systems allow the curating and positioning of channels to best suit the viewing habits of guests. Lastly, international channels are particularly welcome in city centre hotels, or any property that regularly entertains overseas guests.

• Interactive features such as on-demand content and the ability to order room service or request housekeeping - Hammer on nail. The provision of on-demand content is perhaps THE most important guestroom TV feature. Guests don't expect choice, they demand it. We recommend Chromecast for hotels as an excellent method of providing seamlessly accessible on-demand content.

• Easy to use interface for guests - Yes, another good answer. Easily navigable menus and logical pathways are key. Can BBC One be located quickly? How easy is it to cast content on the TV? A clear, intuitive menu system is the defining feature of a quality platform.

• Ability to control the TV and other in-room devices (such as lights and curtains) through a single remote or mobile device - A valid point, perhaps not an essential requirement, but certainly a function that's gaining in traction - especially within the new build environment. 

• Energy saving features such as automatic shut-off when guests check-out - Agreed. Especially as hoteliers become increasingly focussed on their carbon footprint and of course, the cost-saving element of energy efficient technology. Indeed we are seeing more and more incidences of guests prioritising environmental credentials in their search for the perfect hotel stay.

• Customisable welcome screens and branding - Absolutely. A customisable interface, incorporating a hotel's branding, is perhaps the fundamental feature of a guestroom entertainment system. At its most basic level, a simple splash screen creates a good first impression and consolidates a hotel's branding efforts.

• The ability to integrate with the hotel's property management system - Yes. The integration of a TV system with the hotel's PMS offers a number of operational efficiencies and an added value experience for the guest. Features such as personalised welcome, viewbill, room-service, and check-out are available via the TV's interface.